office: (281) 362-5413   |   email: click here

ACES Team

Meet our team of experienced professionals, who are dedicated to providing the best service in the warranty industry. Our staff are experienced, passionate, and determined to help make your life easier. This is why ACES is the only BBB Gold Star rated warranty company in Texas for new construction.

Chairman

Max Hoyt

Chairman and Founder

Max is the founder and chairman of ACES Builders Warranty.  He is a retired officer of the US Army and was the Executive Vice President of the Greater Houston Builders Association for many years. A proud father, grandfather, and great grandfather, Max enjoys Mexican food and travel- especially to Hawaii and France. He has a Bachelors from University of Nebraska and a Masters from Pepperdine.
  • 25511 Budde Road, Suite 801, The Woodlands, TX 77380
  • 281.362.5413
  • mhoyt@acesbuilderswarranty.com
CEO

Jessica Johnson

Chief Executive Officer

Jessica has worked with ACES since it’s inception in 1994 in various capacities.  She was the Office Assistant, Central Texas Representative for several years, IT Manager, Marketing Director, and is now our CEO.  Jessica has an entrepreneurial spirit and started a successful online business in high school.  She is the mother of two active boys who enjoys reading, traveling, and volunteering in the community through various placements in the Junior League and her son’s schools.  She has a Bachelors from USC, Masters degree from SJSU, and holds both Real Estate and Property & Casualty Insurance licenses.
  • 25511 Budde Road, Suite 801, The Woodlands, TX 77380
  • 512-850-5551
  • jjohnson@acesbuilderswarranty.com
Vice President

Leslie Woods

Senior Vice President

Leslie is the Senior Vice President and is highly involved in the Greater Houston Builders and Austin Builders Associations.  She is a nationally recognized Spike award recipient and is a resource for all in the Houston building industry.  Leslie has two children- her son is currently serving in the US National Guard, and her daughter is pursuing her PhD in Physical Therapy. She loves nature and caring for her three large dogs.  Leslie has an active Property and Casualty Insurance license.
  • 25511 Budde Road, Suite 801, The Woodlands, TX 77380
  • 281.804.3073
  • lwoods@acesbuilderswarranty.com
Dispute Resolution Associate

Shawn Grisham

Dispute Resolution Associate

Shawn is our exceptional ACES Dispute Resolution Associate.  She has a JD from St. Mary’s University and a Bachelors from UTSA.  Shawn is a devoted mother of three spunky kids, an excellent vegetarian cook, and Tae Kwon Do buff.  She has worked in commercial and construction lending and has excellent mediation skills. Shawn brings her zen approach to all things helping facilitate swift resolution of issues.
  • 25511 Budde Road, Suite 801, The Woodlands, TX 77380
  • 281.362.5413
  • shawn@acesbuilderswarranty.com
Office Manager

Kristina McCaleb

Office Manager

Kristina is the ACES office manager and bookkeeper.  She is dedicated to ensuring the day-to-day needs of our customers are met and that all requests are handled quickly and efficiently.  Kristina enjoys spending time with her family and friends.  She has three lovable dogs and holds a Bachelors degree from LSU.
  • 25511 Budde Road, Suite 801, The Woodlands, TX 77380
  • 281.362.5413
  • warrantyadmin@acesbuilderswarranty.com

Marketing & Customer Service Associate

Amy Stewart

Marketing & Customer Service Associate

Amy brings a wealth of knowledge and experience to our Marketing & Customer Service efforts.  She puts her heart into everything she does both at work and at home as a loving mother of 5 wonderful children.  She volunteers to help children with cancer, veterans, and at several local schools. Amy enjoys crafts, decorating, and is an active member of her church.  She is dedicated to being a resource for all those she encounters and thrives on helping others.
  • 25511 Budde Road, Suite 801, The Woodlands, TX 77380
  • 281-362-5413
  • amy@acesbuilderswarranty.com
Office Administrator

Hailey Andre

Warranty Administrator

Hailey is a sweet and kind person originally from Louisiana.  She enjoys staying busy and helping others.  Hailey is learning everything there is to know about her new passion – photography. She spends her down time enjoying moments with dear friends and family. A recent dog owner, Hailey lives locally in The Woodlands, TX.
  • 25511 Budde Road, Suite 801, The Woodlands, TX 77380
  • 281.362.5413
  • hailey@acesbuilderswarranty.com

 

 

Back to Top