office: (281) 362-5413   |   email: click here

ACES Team

Meet our team of experienced professionals, who are dedicated to providing the best service in the warranty industry. Our staff are experienced, passionate, and determined to help make your life easier. This is why ACES is the only BBB Gold Star rated warranty company in Texas for new construction.

Chairman

Max Hoyt

Chairman and Founder

Max is the founder and chairman of ACES Builders Warranty.  He is a retired officer of the US Army and was the Executive Vice President of the Greater Houston Builders Association for many years. A proud father, grandfather, and great grandfather, Max enjoys Mexican food and travel- especially to Hawaii and France. He has a Bachelors from University of Nebraska and a Masters from Pepperdine.
  • 25511 Budde Road, Suite 801, The Woodlands, TX 77380
  • 281.362.5413
  • mhoyt@acesbuilderswarranty.com
CEO

Jessica Johnson

Chief Executive Officer

Jessica has worked with ACES since it’s inception in 1994 in various capacities.  She was the Office Assistant, Central Texas Representative for several years, IT Manager, Marketing Director, and is now our CEO.  Jessica has an entrepreneurial spirit and started a successful online business in high school.  She is the mother of two active boys who enjoys reading, traveling, and volunteering in the community through various placements in the Junior League and her son’s schools.  She has a Bachelors from USC, Masters degree from SJSU, and holds both Real Estate and Property & Casualty Insurance licenses.
  • 25511 Budde Road, Suite 801, The Woodlands, TX 77380
  • 512-850-5551
  • jjohnson@acesbuilderswarranty.com
Senior Vice President

Leslie Woods

Senior Vice President

Leslie is the Senior Vice President and is highly involved in the Greater Houston Builders and Austin Builders Associations.  She is a nationally recognized Spike award recipient and is a resource for all in the Houston building industry.  Leslie has two children- her son is currently serving in the US National Guard, and her daughter is pursuing her PhD in Physical Therapy. She loves nature and caring for her three large dogs.  Leslie has an active Property and Casualty Insurance license.
  • 25511 Budde Road, Suite 801, The Woodlands, TX 77380
  • 281.804.3073
  • lwoods@acesbuilderswarranty.com
Dispute Resolution Associate

Shawn Grisham

Dispute Resolution Associate

Shawn is our exceptional ACES Dispute Resolution Associate.  She has a JD from St. Mary’s University and a Bachelors from UTSA.  Shawn is a devoted mother of three spunky kids, an excellent vegetarian cook, and Tae Kwon Do buff.  She has worked in commercial and construction lending and has excellent mediation skills. Shawn brings her zen approach to all things helping facilitate swift resolution of issues.
  • 25511 Budde Road, Suite 801, The Woodlands, TX 77380
  • 281.362.5413
  • shawn@acesbuilderswarranty.com
Business Development

Kristina McCaleb

Business Development Associate

Kristina is our fabulous ACES Business Development Associate.  She is dedicated to ensuring the day-to-day needs of our customers are met and that all requests are handled quickly and efficiently.  She attends our Builder Association events and always goes the extra mile to assist our ACES customers.  Kristina enjoys spending time with her family and friends including her adorable toddler nephew.  She has three lovable dogs and holds a Bachelors degree from LSU.
  • 25511 Budde Road, Suite 801, The Woodlands, TX 77380
  • 281.362.5413
  • kristina@acesbuilderswarranty.com

Marketing & Customer Service

Lisa Powell

Marketing & Customer Service Associate

Lisa is our fun and energetic Marketing and Customer Service Associate.  A native Houstonian, she has three wonderful teenagers who keep her busy and young.  She has a passion for all things wellness related and even holds Certified Personal Trainer and Massage Therapist licenses.  Lisa graduated from East Texas Baptist University and volunteers regularly in her church. She is dedicated to continually enhancing our offerings to our ACES customers.
  • 25511 Budde Road, Suite 801, The Woodlands, TX 77380
  • 281-362-5413
  • lisa@acesbuilderswarranty.com
Warranty Administrator

Hailey Hackett

Warranty Administrator

Hailey is our sweet and kind Warranty Administrator hailing from Louisiana.  She enjoys staying busy and is always looking for ways to help our staff and customers.  In her spare time, Hailey is learning everything there is to know about her new passion – photography. A recent dog owner and newlywed, Hailey lives locally in The Woodlands, TX.
  • 25511 Budde Road, Suite 801, The Woodlands, TX 77380
  • 281.362.5413
  • hailey@acesbuilderswarranty.com

 

 

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