How It Works

How It Works < Builders < Home

Program Steps

Builder Enrolls Home in ACES program

Problem arises and is reported to ACES

ACES inspectors report a recommendation

Enroll A Home

Provide buyer a sample at Earnest Money Contract	Provide buyer a warranty book at closing	Send enrollment form to ACES with check for the enrollment fee
or click here to ORDER WARRANTIES online & pay by credit card

File A Complaint

Builder or Buyer sends complaint to ACES in writing

ACES Intervention with builder, buyer, and inspector

Resolution recommended based on inspector's report