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 Easy to enroll homes
and administer ACES Warranty. Simply provide the
buyer a sample at Earnest Money Contract, give the warranty
at closing, and send the enrollment form to ACES afterwards. |
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 Send absolutely NO
INSPECTION FORMS to ACES. Just keep copies
in your files. |
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 Expect to receive
prompt responses from local personnel on
warranty and administrative issues. We have reps across
the state of Texas. |
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 The
Residential Construction Liability Act (RCLA) & TRCC are
incorporated into the product. |
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 The
ACES Addendum
to the Earnest Money Contract (or Contract
for Sale ) gives home owners a chance to review
the performance standards before closing. |
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 The ACES Warranty
and Performance Standards are written to be clearer and
more detailed about the responsibilities
of each party than any existing product. Homeowner maintenance
responsibilities are named throughout the document. |
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The unique Three-Step Dispute
Resolution Process:
- Administrative Intervention -
quick, inexpensive, uncomplicated. Lots of room
for parties to find avenues of resolution, but
with involvement of non-partisan staff.
- Non-Binding Mediation - quick,
inexpensive, more formal but still affording
the parties time and room to negotiate.
- Binding Arbitration - still
quick and inexpensive compared to litigation,
but a true decision-maker is involved, whose
decision is binding to both parties. An agreement
has been reached for AAA to handle all ACES arbitrations.
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 Completely new criteria and procedures for
determination of Major Structural Failures. No other program
available uses anything like the ACES
point system for determining foundation failure.
This system was designed by structural engineers, and has
been field tested in several markets. Additionally, the system
for addressing alleged foundation failures is new, and parallels
the Three-Step Dispute Resolution Process for handling disagreements
about failures and responsibilities. |
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 The ACES Builder Pledge spells
out for homeowners the code of ethics the
ACES Builder subscribes to. These are promises the builder
makes by his participation in the ACES Program. |
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Technical competence
and professionalism is exhibited and enhanced by the
ACES Builders participation in a required
Continuing Education Program. |
